Well if you have been following my sorry saga of Cabinet 25 in Weston Village and it’s journey to fibre, you will be pleased, sorry relieved, that I finally have fibre. Five years after moving house my broadband is now FTTC and much faster than the 1.4Mb/s ADSL speeds I have had over that time. It’s being seven years since the Worle Exchange was upgraded for FTTC, but as with any FTTC enabled Exchange, you can only upgrade to fibre (FTTC) once the cabinet has been enabled.
I had been given an activation date of the 19th September. I had seen BT Openreach vans there that morning (they had been there the day before) so had reasonable expectations that the activation date wouldn’t be missed.
The only timing I had been given was that it would be completed by midnight, but I did wonder if it would be finished earlier, I just couldn’t see BT Openreach being there in the dark.
Mid afternoon my ADSL connection stopped. I did restart the router/modem but no connection. An hour later the modem went blue, I had a fibre connection.
It takes time for the connection to settle down, but I am pleased with a 25Mb/s download speed and it was nice to see how a 1GB software update which would have taken up to eight hours, take just eight minutes! The upload speed is slower than I would like at 2Mb/s but that’s still five times faster than what I had before.
Later it was nice to be able to be downloading an iOS update whilst streaming BBC iPlayer at the same time and browsing the web.
So I now have fibre.
Okay so maybe being a little impatient, but I am still waiting on my fibre connection to be enabled.
BT Openreach finally enabled the cabinet on the 30th August and I placed my order with Plusnet the next day.
In my initial correspondence with Plusnet they seemed to imply that my connection would be upgraded on the 7th September.
However as with others I have since found out that my connection would be enabled on the 19th September. No actual time, but sometime during the day.
What I was confused with, was when I got FTTC at my old place, we had to have a visit from a BT Engineer who fitted a new faceplate to the master socket. So I was expecting to have some kind of appointment to have a faceplate installed. Talking to Plusnet customer service I have realised that as the predicted speed is low then I won’t need to have a new faceplate and “filters will work just fine”.
It was back in 2014 when BT decided that for up to 38MBps fibre connections that this could be a self-install option and therefore no faceplate needed to be fitted.
However some sites are recommending that you fit a faceplate anyhow.
We urge anyone considering or opting for a self-install fibre broadband service to install a faceplate filter. These are inexpensive and will generally deliver significant improvements in broadband speeds.
So I have been thinking that once I have the upgraded connection to fit my own faceplate. You can get them quite cheaply on Amazon.
So not long now and really fast speeds…
Well maybe just fast speeds…
Well faster than 1Mb/s at least!
Originally BT Openreach said they would upgrade Cabinet 25 in Weston Village by the end of March, this deadline was quickly moved to the end of August. If you have been following my saga you will know that the final phase has been dragging.
Today, the 30th August, one day before the BT Openreach deadline, they have finished the process and are accepting orders for FTTC connections.
I had checked earlier today and as for most of the last month the websites were saying, still checking stuff and no you can’t order a fibre connection today. This evening that has all changed and I could now place an order for a FTTC connection.
The speeds compared to my previous fibre connection are not as good.
Back in 2010 I was getting 40Mb down and 10Mb up. According to the above information I can expect roughly 25Mb down and 4Mb up.
So the next step is to place an order…
I did try and upgrade my Plus.Net account, but their website failed with an error.
Probably down to the age of my old account, so I need to phone them…. and the phone lines are closed.
So tomorrow I may be able to order fibre, then there is a ten day wait.
I have been waiting five years, I think I can wait ten days.
While waiting for BT Openreach to finally finish activating the cabinet, they have been there for the last two days.
They updated the status on the BT Openreach back on the 20th July, back then they said:
You can’t order a fibre service today but typically it’ll be available to your premises within the next month.
Now over a month later, you still can’t place an order a fibre service.
I do wonder if they are finalising the activation, but who knows.
It’s being quiet…
No wonder BT Openreach still haven’t finalised the fibre upgrades to cabinet 25.
There is only so much checking you can do.
I suspect the person responsible is on holiday.