Tag Archives: blu-ray

An Open Letter

Dawn of the Planet of the Apes [Blu-ray + UV Copy]

Dear 20th Century Fox, Amazon and LG

I am writing an open letter to all three companies as I have no real idea who is responsible or who is to blame and I am unsure of how this can be resolved.

For Christmas I received The Dawn of the Planet of the Apes on Blu-Ray, this had been purchased from Amazon.

I unwrapped the Blu-Ray and put it into my LG BD360-P Blu-Ray player. However it did not play, I got an error message saying “Check Disk”. I did check the disk, and there did not appear to be a physical issue with the disk.

I checked the firmware on my LG Blu-Ray player and it was up to date. I also turned everything off and back on. Still no joy, I was still getting the “Check Disk” error.

I did a Google search and it was apparent that I wasn’t alone, other people were having the same issue with the same Blu-Ray disk and the same LG Blu-Ray player. According the online information the problem is with the encryption used by 20th Century Fox on The Dawn of the Planet of the Apes Blu-Ray disk, this means that my Blu-Ray player can’t read the disk.

As a result I am now unsure and confused about what I can do as a consumer.

As far as Amazon are concerned there is no fault with the disk and probably wouldn’t accept a return this long after purchase and the wrapping has been removed.

20th Century Fox won’t replace the disk with one that works, as far as they concerned the disk isn’t faulty and they would only replace it with the same disk with the same encryption issues. They will probably blame the Blu-Ray player manufacturer.

As for LG, they are no longer updating the firmware for what is now quite an old Blu-Ray player and would probably point me back to the company that released the disk.

So the end result is I have no idea where to go and I have a Blu-Ray of a film I am unable to watch.

Kind Regards

James Clay

So do you have any idea? Maybe I should have bought it on iTunes.

Ultravioleting

In recent years I have been buying, what the trade call, triple play movies, these sets contain a copy of the film on Blu-Ray, a copy on DVD and a digital copy for your mobile device. Though more expensive than just buying the Blu-Ray (or just the DVD) what I did like about it was I could watch the film on my TV and then if I wanted to watch it again I could watch it on my laptop or on my iPad.

With most of the films I bought the digital copy was in an iTunes format. This was fine with me as I already used the iTunes ecosystem for music and video.

More recently, well since December 2011, I have noticed is that the trend now is to use Ultraviolet.

UltraViolet (UV) is a digital rights authentication and cloud-based licensing system that allows users of digital home entertainment content to stream and download purchased content to multiple platforms and devices. UltraViolet adheres to a “buy once, play anywhere” approach that allows users to store digital proof-of-purchases under one account to enable playback of content that is platform- and point-of-sale-agnostic.

In theory what you do (in the UK) is sign up to Flixster and then you can redeem your Ultraviolet code and watch or download your movie.

I say “in theory” as I haven’t actually managed to do this process. The first time I signed up, I think I some how managed to sign myself up as an American. This would have been pointless as I wouldn’t have been able to access my “UK only” films. There was also no way to change your country. this is obviously to stop regional piracy. I do think that these “piracy” measures are short-sighted, as what they are actually doing is stopping me, an actual customer who has paid for the film, from watching the film; whilst the actual pirates wouldn’t even worry about such things, probably using a copy from the film studio or similar…

I have to say that is one thing that does annoy me after spending my hard earned cash on a DVD or Blu-Ray the first thing I see (and usually you can’t fast forward or skip it) is a clip telling me not to pirate films… Hello? I bought the film, I didn’t pirate it, I bought it, why tell me something I already know and do. If I pirated a film, I wouldn’t see that clip would I, so why show customers who are honest, want to watch the film, a stupid clip telling them to buy films… they did. I wouldn’t mind so much, but half the time you are “forced” to watch the clip, as they have restricted the capability to skip or fast forward the clip. Why don’t they put that clip on pirated films?

So back to Ultraviolet, so of course I tried to sign up again, and it wouldn’t let me, as I had already signed up… When I tried a different e-mail address, that didn’t work it timed out. In the end I gave up.

I think part of the problem was that I was trying to do all this on my iPad. Why the iPad, well I wanted to watch the film on the iPad.

I think the best option will be to do it all on a PC and then hopefully, if Ultraviolet will allow it, then it will let me access the films on the iPad.

Still no Blu-Ray on the iMac

Apple has updated their iMac range.

Though I do like the idea of having a dual drive 27″ iMac with the main hard drive been an SSD that would result in improved speed and performance.

However we still are not seeing any Blu-Ray drives in any of the new iMacs.

I think I need to stop hoping and forget about Blu-Ray on the Mac. It’s too obvious that Apple believe the only way to get video is through the iTunes store. I wouldn’t mind so much, but… I still can’t buy HD movies in the UK iTunes Store. I can rent them on the Apple TV and the iPad, but I can’t rent them (or buy them) on my Mac.

I can buy HD TV shows (and I did like Doctor Who in HD) so it’s not a technical reason, it’s a rights problem.

So with no Blu-Ray and no HD films, I can’t watch HD movies on my wonderful 27″ iMac screen.

Going HD

Though I do like HD pictures it has taken me some time to go HD.

In the early days there was the “battle” between HD-DVD and Blu Ray and though in the early days it looked like HD-DVD would win, my preference was for Blu Ray, so I decided to wait and as well all know now, Blu Ray won. Though with the availability of HD content via services such as iTunes, maybe physical media won’t be here much longer… well it might be in my house as my broadband connection is not the fastest in the world!

So without any kind of HD player, why should I bother buying an HD TV so I didn’t…

Then along came Sky HD… this meant that I could watch HD TV if I wanted to… however I didn’t fancy paying large amounts of money every month to Sky for the odd HD programme.

Freesat promised HD without the monthly contract, but I would still need a dish on the side of the house and to be honest they are very ugly  and I didn’t see much on Freesat that I couldn’t see on Freeview that I would want to watch. Too much work really to go HD via Freesat.

This week sees me getting a Sony Bravia HD 1080p TV.

So why have I gone HD?

Well Freeview HD has been switched on in my area. Yes it is only three HD channels, but they should be picked up by my aerial, so no dish.

Combine that with the Blu Ray player I got for Christmas to replace my aging DVD player, I am almost ready to watch HD.

I will probably (finally) get an Apple TV too, so that I can watch content from my iTunes collection on the new TV.

All I need now is for Elgato to releaves a Freeview HD adapter.

Nearly there, but not quite…

I did write:

Very easy to configure, I plugged it into the power then plugged the supplied ethernet cable into my iMac, reconfigured the ethernet settings in System Preferences, turned off the Airport on the iMac. Then went to a browser, typed in the 1.1.1.1 address, entered the username and password. Added my Airport network details. Very pleased to see that my 802.11n 5GHz network was recognised, remembered to use WPA2-AES (as that is what the Airport Extreme uses). Click configure,update. Job done!

However life is never that simple…

Once I placed the Buffalo Nfiniti Wireless-N Dual Band Ethernet Converter under my TV, it didn’t seem to work. I in the main purchased the Buffalo device so that I could connect my new LG BD370 Blu-ray Player to the internet. The LG Blu-Ray Player can also play YouTube videos, but has to be connected to the internet to do so.

The LG Blu-Ray Player intially could not connect to the network, which indicated to me that the problem was with the Ethernet Converter. In the end I did a full reset and reconfigured. Checking the web based advanced menu, I worked out that it had retained the default 1.1.1.1 IP address.

In that menu I changed the Unit IP Address from Manual Setup to dynamic and to acquire an IP Address automatically.

At this point the LG Blu-Ray Player could now connect to the network and the internet, but still wouldn’t play YouTube videos. Of course now I was connected to the internet I could download updated firmware for the LG Blu-Ray Player. Once downloaded and installed the LG Blu-Ray Player could now play YouTube videos.